Build your customer academy in just 6 weeks

The first free, step-by-step accelerator for SaaS teams. Learn directly from the experts behind HubSpot Academy and launch your first customer training program, ready to scale.
Starting October 20th. Limited seats available.
The first free, step-by-step accelerator for SaaS teams. Learn directly from the experts behind HubSpot Academy and launch your first customer training program, ready to scale.
Starting October 20th. Limited seats available.

A high-impact program, guided by the creators of the Hubspot Academy

Open to a limited number of customer education practitioners this year.

Lindsay Thibeault

SaaS Academy Advisors, Co-Founder
“We’ve taken the guesswork out of building customer education. Each week gives you clear steps, practical tools, and the support to keep moving.”
Lindsay specializes in creating scalable, high-impact customer education programs, with over a decade of experience in the field. At HubSpot Academy, she led global training initiatives, developing modular content strategies still in use today.
She now helps SaaS companies design structured, flexible learning programs that grow with their business.

Chris LoDolce

SaaS Academy Advisors, Co-Founder
“This hands-on bootcamp helps SaaS teams launch fast and turn expertise into training that drives real adoption.”’
Chris has over 13 years of experience designing, developing, and scaling customer education programs in B2B SaaS. As a founding member of HubSpot Academy, he helped grow and operationalize customer education at scale.
Now, as a consultant, he partners with SaaS companies to build and optimize learning programs that drive real business impact.

Join a program that’s worth thousands of dollars, for free

Over 6 weeks, you’ll follow a structured yet flexible path designed to keep you moving forward:
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Weekly learning modules

(released every Monday)
Short on-demand videos with worksheets, templates, and simple, actionable assignments.
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Live Q&A sessions

(every Thursday)
Build a course that educates and engages clients by leveraging expert guidance & AI-powered tools that skyrocket your productivity.
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Community support

Access a dedicated space with direct input from Chris and Lindsay, plus peer discussions and shared insights.
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Final showcase & certification

Present your finished course, celebrate your progress, and receive a certificate of completion.
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Extended LearnWorlds trial

Enjoy free access to all LearnWorlds features for the entire duration of the accelerator program.
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Ready-to-use resources

Get access to proven templates, checklists, and worksheets that make it easier to plan, build, and launch without starting from scratch.

Your 6-week path to a fully launched customer training course

Join to get hands-on guidance and support at every step. Launch a complete course by the end of the program.
week
1

Set your strategy

Define your training goals, link them to business outcomes, and understand your learners.
Outcome: Clear learner personas and a documented strategy that aligns training with business objectives. 
week
2

Design a focused curriculum

Streamline your content. Create modular content that’s easy to update and fits your product.
Outcome: A complete curriculum structure with clear, modular lesson breakdowns.
week
3

Script and produce content

Follow proven frameworks to quickly script, record, and launch your first lessons without stress.
Outcome: A drafted script and one recorded lesson ready for review.
week
4

Add assessments and certifications

Build knowledge checks and credentials that prove progress and keep learners motivated.
Outcome: At least one quiz and a draft certification or credentialing plan.
week
5

Plan your launch

Create a clear go-to-market plan, align your teams, and get ready to roll out your training with confidence.
Outcome: A launch plan, internal alignment, and your course ready for soft launch.
week
6

Program review and wrap-up

Get feedback, troubleshoot blockers, and keep momentum. Refine, reflect, and plan your next phase.
Outcome: A completed prototype, peer/instructor feedback, and a roadmap for iteration or launch.

Why join the Customer Education Accelerator?

This accelerator is designed to get you from zero to launched with clarity, speed, and support. By joining, you’ll:

Launch faster, with less guesswork

Proven frameworks and step-by-step guidance, saving you months of trial and error

Learn from the best

Chris and Lindsay helped build HubSpot Academy, one of the most successful customer education programs in SaaS

Get hands-on experience, not just theory

Weekly assignments, templates, and reviews keep you moving and accountable

Connect with peers

Join a community of SaaS teams tackling the same challenges

Walk away with results

A finished course, a launch plan, and a certificate of completion

Who is the Customer Education Accelerator for?

This program is ideal for SaaS professionals responsible for onboarding, training, or customer success, whether just starting or looking for a clearer path. If you like working with step-by-step guidance and hands-on support, this program is designed for you.
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Customer Education & Enablement Managers

building onboarding and training at scale
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Customer Success Leaders

focusing on adoption, engagement, and retention
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Customer Experience and Product Teams

working to reduce friction and improve time-to-value
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Learning Designers in SaaS

looking for best practices in product-focused training

Get on board in just a few simple steps:

1.Click ‘Apply to join’ and create your account
2.Get access to a unique learning environment
3.Build your own Academy with a free trial
4.Keep an eye on your inbox for further instructions

FAQ

Who can join the Customer Education Accelerator?

Any SaaS team or individual working on customer training. No prior experience needed.

I'm an individual selling courses. Is CE Accelerator for me?

You can join as an individual if you work in SaaS on product adoption, training, or customer success. If your focus is selling standalone courses, this program may not be the best fit.

Is it free to join?

Yes, the CE Accelerator is available at no cost for a limited number of participants.

Do I need to be a LearnWorlds customer?

No. You’ll use a free trial account during the program.

Are the live sessions mandatory?

Live sessions are highly recommended for feedback, but replays will be available.

Will I have something finished by the end?

Yes. You’ll leave with a fully functional course and a clear launch plan.

How does this accelerator differ from other programs?

Unlike generic online courses, the Accelerator blends: 
  • Transformational education. You’ll actually build, not just learn. 
  • A product-first mindset. Your course will align to your product and business outcomes
  • A scalable foundation. You’ll build a course structure you can grow over time.

Ready to create customer training that works?